Shipping Policy
🚚 Shipping Policy Thank you for shopping with Snorby Store! 💛 Every product is made-to-order with care — that’s how we ensure great quality and fair pricing for our customers.
🕒 1. Order Changes & Cancellations
You can cancel or modify your order for free within 2 hours after placing it.
After this period, your order may already be in production and we may not be able to cancel or change it.
Once your order has shipped, no changes or cancellations can be made.
📧 Need help? Contact us right away at snorbystore@gmail.com with your order number.
🎨 2. Made-to-Order Production
All of our items are made-to-order — printed, crafted, or customized just for you.
We collaborate with talented artists and production partners worldwide to deliver high-quality products.
Because every item is made individually, processing and delivery times vary depending on product type.
💡 Note: Canvas, Poster, and Metal Sign items cannot be delivered to P.O. Boxes.
📦 3. Processing & Shipping Times
| Product Type | Production Time (Business Days) |
Shipping Time (Business Days) |
|---|---|---|
| Apparel | 3–5 | 7–10 |
| Mug | 3–5 | 7–10 |
| Tumbler / Wine Tumbler / Skinny Tumbler | 5–7 | 7–14 |
| Pillow | 3–5 | 7–14 |
| Canvas | 3–5 | 7–10 |
| Poster | 3–5 | 7–10 |
| Fleece Blanket | 3–5 | 7–14 |
| Other Items | 5–7 | 7–14 |
⏳ These timelines apply to U.S. orders with standard shipping.
Personalized or complex designs may take extra time.
During holidays or high-demand periods, production and shipping may take longer than usual.
🌍 4. International Orders
International shipping may take longer due to customs clearance and local delivery times.
We have no control over customs delays but appreciate your patience and understanding.
Tracking updates for international packages may take several days to appear after dispatch.
🚀 5. Shipping Carriers
We partner with trusted shipping carriers to deliver your orders safely and on time. Once your order ships, you’ll receive an email with a tracking link so you can follow your package all the way home 🏡. Shipping carrier: USPS, DHL, EMS, Local Post...
🔍 6. Order Tracking
You’ll receive a confirmation email with your tracking link once your order ships.
Please allow 5–7 business days for tracking activity to appear after shipment.
If your tracking hasn’t updated or your package is delayed, contact us at
📧 snorbystore@gmail.com and we’ll be happy to assist you.
🏠 7. Incorrect Address Policy
Please double-check your shipping address before completing checkout.
If we detect an issue before shipping, we’ll contact you for an update (this may delay delivery). Once shipped, we cannot change the destination.
We are not responsible for:
- Packages delivered to the wrong address provided by the customer
- Orders returned to sender (as undeliverable items may be donated after return)
- Packages redirected by the carrier after dispatch
💌 8. Customer Support
Customer satisfaction is our top priority ❤️
If you have questions about your order, shipping, or tracking, please contact us at:
📩 snorbystore@gmail.com
We’ll get back to you as soon as possible — thank you for supporting our small business!
❤️ Thank You We truly appreciate your support! Every order helps us keep creating products made with love and care. 💕
- Choosing a selection results in a full page refresh.